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Bio
For more than two decades, Ruby Newell-Legner has been the 'behind-the-scenes' force, helping forward-thinking organizations make the powerful transition from internal customer service to total customer satisfaction. As an award-winning international speaker, Ruby's expertise is in creating better relationships-whether between a front-line employee and a customer, a supervisor and his/her staff, or employee to employee.
Ruby offers executives, teams, managers and employees a formula for building valued relationships that lead to happier and more productive employees. Her high-impact training is based on 25 years in the trenches as a front-line manager and coach.
www.rubyspeaks.com
Ruby will be speaking on:
How to Work Effectively with Your Boss
Tuesday May 2
Have you ever noticed how some people move up the ladder of success faster than others? In this session, participants will learn to recognize the characteristics of successful people and explore tactics that can be applied to increase their own success. This session focuses on improving relationships with supervisors and increasing one's own self-esteem. Gain valuable insight on how to adapt personal practices to support the organization. Plus get tips on how to get a promotion, and discover the deadly sins that may irritate your boss.
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